Returns
We hope to minimize returns as much as possible, also to reduce the burden on the environment. Nevertheless, it can happen that you want to return a product in accordance with your statutory 14-day withdrawal right. The conditions of this withdrawal right are laid out here.
THIS IS HOW:
To return a product, please proceed as follows:
- Pack the items you want to return as you received them.
- Create a return label using the link provided on the return slip.
- Fill out the provided return slip and place it in the package.
- Securely close the shipping package.
- Stick the return label to the outside or use the digital QR-Code.
- Cover or remove any old shipping labels.
- Give the package to the carrier identified on the label.